Delivery terms and conditions

1. Shop via grandhomemart.com. Delivery service is available on demand.

2. Delivery on the specified date usually requires formal payment and has been announced.

3. Delivery of products according to the order number. Products ordered in the same order number may sometimes receive more than 1 type of product.

4. In the case of products with stock ready for sale, the products will be delivered to you by the parcel delivery service or the Grand Home delivery team or the manufacturer within 2-14 days, depending on the product control period.

5. In the case of pre-order products, the products will be delivered to you by the parcel delivery service or the Grand Home delivery team or the manufacturer within 7-15 days. The delivery period may take a long time. The manufacturer receives products that must be imported according to the control system, special orders or products that have never been in stock, and you will be notified in advance.

6. Products will be delivered to the address specified in the shipping address only. And will update the address again after receiving the confirmation email regularly.

7. We reserve the right not to deliver to PO Boxes. Will deliver to the supported addresses only.

8. The observer will contact the delivery team in advance before the delivery day by calling to make an appointment to register and schedule delivery. Please answer the phone from us. In case we cannot contact you, you may receive the product on the specified date.

9. We reserve the right to deliver items that do not require going up the floor from the 2nd floor onwards. From now on, the delivery service up the floor must contact the staff at the chat box to inquire about the cost.

10. We reserve the right not to deliver to Yala, Pattani, Narathiwat, areas of the country by restaurants in the area and will deliver to the port (adjacent to the big plain) and the islands of Denmark.

11. We reserve the right to change and notify in advance. In the event of a dispute arising from this advice, the decision is final.